This section contains detailed information about Service Central windows and a brief description of other iMIS module windows that interface with Service Central.
The Service Central module has three primary windows:
■ Process customer requests window
■ Generate reports
Several task list items on the Service Central task list are linked to other iMIS modules. This saves you time and effort when opening different modules to complete a single transaction. These links enable you to use related module windows:
■ Process billing (Billing)
■ Register a customer (see Register a customer window) (Events)
■ Enter and edit gifts (see Enter and edit gifts window - Overview tab) (Fundraising).
■ Process orders (either AR/Cash Simple Order Entry (see Enter and edit orders window - Simple order entry) or Full Order Entry (see Enter and edit orders window - Full Order Entry))